This Privacy Policy describes how My Health Transformation Coach ("Company," "we," "us," or "our") collects, uses, and shares your personal information when you use our services, website, or communicate with us.
We may collect personal information from you in the following ways:
Contact Information: Name, email address, phone number, and mailing address (when you sign up for our newsletter, coaching services, or contact us).
SMS Opt-In: We collect your phone number when you voluntarily provide it through our website forms or during enrollment. By providing your mobile number and opting in, you explicitly consent to receive recurring automated marketing and informational text messages. Consent is not a condition of purchase.
Health & Wellness Data: Information about your health goals, lifestyle, and progress, which you voluntarily share with your coach.
Payment Information: Billing details (processed by a third-party payment processor, which we do not store directly).
Usage Data: IP address, browser type, operating system, device information, and pages you viewed on our website.
Tracking Data: Information collected through cookies, web beacons, and other tracking technologies to analyze website traffic and user behavior.
We use your personal information for various business purposes, including:
To Provide Services: To deliver the coaching services, programs, and content you purchase or request.
Communication: To send you updates, appointment reminders, administrative notices, and respond to your inquiries.
Marketing: To send you newsletters, promotional offers, and information about new programs via email and SMS (only with your explicit consent).
Analytics: To analyze and improve our services, website functionality, and marketing effectiveness.
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., payment processors, email/SMS service providers, website hosting). These providers are contractually obligated to protect your data.
Mobile Information Sharing: Notwithstanding the above, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. This includes text messaging originator opt-in data and consent, which will not be shared with any third parties.
Legal Compliance: When required by law or to respond to a valid legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
You have the right to opt out of receiving promotional communications from My Health Transformation Coach at any time.
If you wish to stop receiving marketing or promotional emails from us, please use one of the following methods:
Unsubscribe Link: Click the "Unsubscribe" link located at the bottom of every marketing email we send.
Contact Us: Send an email to [email protected] with the subject line "EMAIL UNSUBSCRIBE."
If you wish to stop receiving text messages from us (including promotional messages and service alerts), please follow the instructions below:
Reply "STOP": Simply reply "STOP" to any text message you receive from us.
Confirmation: You will receive a final text message confirming that you have been unsubscribed.
Help: For assistance, you can reply "HELP" to any text message to receive customer support contact information.
Note: Opting out of marketing communications does not prevent us from sending you transactional or necessary administrative messages (like invoices or policy updates) that are essential to your coaching service.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Support: [email protected] • Terms • Privacy
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